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Author Topic: Reviews and rules  (Read 877 times)

{EE} Scott Archer

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Reviews and rules
« on: April 29, 2014, 01:11:41 am »

Game Division Rules

1. Each division should have at least 4 events per month minimum. 
 A. At this stage in the fleet, many events aren't attended by anyone. As director you must stay on for the first 15 minutes from the start of the game.
 B. If no one turns up within this 15 minutes then you may leave the game however you should check the sever for at least an hour after the event has started to make sure there is no one on who has turned up late.
 C. If you have organised an event but are unable to admin for it you should take the following steps:
Ask another administration member to host > ask the Chief of Fleet Ops to host > ask a trusted division member to host > ask a senior fleet member to host > cancel the event.
*note, whoever you ask to administrator for an event must follow the standard event rules (point 1.)
D. 16+ events. These are events were swearing and other foul language is allowed.
Di. There can be one of these a month. However it is not compulsory.
Dii. The age rating for these events is PG-16
Diii. Players below the age of 16 must get a parental permission form to attend a PG-16 event

2. In a directors job, administration is also an important part. Currently, as far as I am aware, no division has a moderator therefore this position falls to the other division admin members.
 A. The division page should be updated for any specific events that have specific needs (like mods or maps) or any major division announcements.
 B. All the discussions on boards should be kept at PG-13, as should the whole site. (Point 5A)
 C. All technical issues should be resolved as quickly as possible. Members should be updated with progress as the issue continues. For personal issues, help should be provided within 48 hours.
 D. If there are any people in divisions that are caught hacking or cheating in any way then the following disciplinary action should be taken:
Verbal warning > second warning from teamspeak > kicking > 1 hour ban > 24 hour ban > large enough ban according to offence- should be taken up with JAG. (If the player is a member then a demotion can be enforced from the 1 hour ban and a possible suspension after a 24 hour ban. (Bans must be justified and anything over an hour should have a report made on it.)

3. Server up time. Server up time is the amount of time a server is up during a month.
 A. This will be monitored along with other server logs by the GDD
 B. It should aimed to be at 99%
 C. For the moment, 76% (or 7 days a month down) is acceptable.
 D.  Servers should be monitored by admins.
 E. Any adjustments made to servers should be reported on the MMS
 F. If a server goes down then:
  I. You should restart the server and see if there is anything you can do from your admin panel
  II. If that fails or it is an issue you can't fix yourself then it should be reported via the bug feature on the MMS ( http://earthelite.co.uk/mms/errors/report.php )


4. There should be 4 people in direct division admin. The division director (most power in division), the division assistant director (second most powerful), the moderator and the events managers (of equal power.) Please note that if these positions aren't filled then they should be clearly advertised.
 A. If a director leaves then the assistant director will take their place and they can choose either to take the moderator or events manager as assistant director or leave the post open for a replacement.
 B. If the assistant director is the director of another division then they can either:
  I. Become acting division. This is where the role is split between the CFO and the Acting director.
  II. Promote either the moderator or event organiser to admin.
  III. Retain the command structure and leave the CFO in the director position, pending a replacement director.
 C. The Staff should all be active on the website at least once a week.
 D. The Staff should all be active on the game sever at least once a week.
 E. The Staff should all be present in events if possible, at lest two of them should attend each division event.
 F. The Staff should have all passed the entry exam and command exam
 G. Staff that haven't completed points C to F will be noted in a review and it is down to other staff members to help solve the situation. If the situation isn't solved then the offending staff member may be demoted or removed from their post.
 H. The divisions should support each other.

5. Site moderation. If you have a moderator, the majority of this should be done by them or they should be prompting other division members to do what they need to do.
 A. Main website. Each division has it's own section and it is down to the division staff to keep the page of their division kept up to date.
  I: On the home page the welcome message needs to be kept up to date and shouldn't read the place holder message.
  II. The staff listings page should be kept up to date with the right people displayed in the right box. All information on them (IE. name and rank) should also be correct.
  III. Blog posts are a good way to let people know what is going on in your division whether that's a special in game event (ie. a bonus weekend.) There should be at least one blog post posted a month.
  IV. Tips and Links is where you give information on in game activities and how to use different things to come to the best outcome. Things like walk throughs can also be posted in this section. You should aim to release at least one tip/ link per month.
 B. Forum moderation. Each division has it's own boards on the forums. Again this part can be delegated to the moderator but others should help when and if they are needed.
  I. Any posts on the forums should meet PG-13 standards. Any none PG-13 language should be removed or replaced. If a person uses this sort of language repeatedly then it should be reported to the senior staff.
  II. Any posts that are attacks on any person or people group must be removed and reported to the senior staff.
  III. Old posts and discussions that aren't needed any more should be locked and moved to archives.
  IV. Any forum board that aren't needed any more should be reported to the senior staff so they can be removed.
 C. Help and support. If a member or none member asks for assistance in game or on the forums then their issues should be resolved as quickly as possible.
 D. Hackers/ reports. If a member or a none member claims that someone else is hacking then this person should be investigated to see if the claims are real or not.
  I. If someone is hacking then this structure should be followed:
Verbal warning > second warning from teamspeak > kicking > 1 hour ban > 24 hour ban > large enough ban according to offence- should be taken up with JAG. (If the player is a member then a demotion can be enforced from the 1 hour ban and a possible suspension after a 24 hour ban. (Bans must be justified and anything over an hour should have a report made on it.)
  II. When investigating a report you must not disrupt the flow of the game, explain, use any invisibility/ cloak effects and any god mode effects so that you aren't disruptive in your investigations.


6. PG-13. Non PG-13 is language that could be classed as swear or curse words and any inappropriate messages/ accusations made in general, to, or about other players.
 A. All the conversations on division boards should use language that is appropriate to PG-13(point 2B)
 B. All the conversations in games should use language that is appropriate to PG-13.
 C. Any non PG-13 language that is not instantly apologised for must be dealt with.
  I. In message board:
Offensive language edited and warning posted > second warning > interview about behaviour on teamspeak > demotion > removal from senior positions > suspension > expulsion
  II. In game:
Verbal warning > second warning from teamspeak > kicking > 1 hour ban > 24 hour ban > large enough ban according to offence- should be taken up with JAG. (If the player is a member then a demotion can be enforced from the 1 hour ban and a possible suspension after a 24 hour ban. (Bans must be justified and anything over an hour should have a report made on it.)


7. Reviews are a monthly evaluation of your division. Please read and gain feedback from these.
 A. If you disagree with anything in the review, please arrange an interview with the CFO on teamspeak.
 B. All reviews will be judged on three main steps: the events, the administration and the up time. All of these must happen to pass a review.
  I. For events, there should be 4 events in a week(see point 1)
  II. At least 3 out of the 4 administration boxes must also have been ticked. (See point 2) 
  III. Server up time must register at 76% per month. (See point 3)
 C. If it had been a tough month with real lives and your track record is good then as long as there had been at least two events and 3 out of 4 for administration then a review MAY be passed. However don't rely on this and it cannot happen two months in a row.
 D. If all admin staff are LOA in a division then they should start 3 events a month before leaving.
 E. If a review is failed then a half review will be filled in. This will be completed between the 15th and the 17th of a month. At least one event and 3/4 admin boxes must have been completed as well as any feedback being used to improve the division.
 F. Reviews should be emailed to the senior staff by the 28th of a month and then the division staff within the next two days.
 G. If reviews are consistently failed then it may be necessary to have the division director removed. If this happens then either the assistant director will become full director (unless they are director of another division in which case the job will fall according to the rules laid out in point 4B.)
 H. The two reviews before promotion ceremonies will be carried out by the Fleet CO also. Expect these to be extra harsh.

« Last Edit: February 20, 2015, 01:06:34 pm by {EE} Scott Archer »
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